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eBikes
Compact
Cruiser
MTB & Adventure
Urban
Parts + Accessories
Dealer Locations
Become A VelectriX Dealer
Company
About Us
Warranty
Contact Us
Submit a Warranty Claim
Warranty Claim
Name Of Retailer
Name of Person Submitting Warranty
First
Last
Your Best Contact Telephone Number
Your Best Contact Email Address
Is The Bike Being Used For Normal Use or Commercial Use (e.g. food delivery)?
Normal Use
Commercial Use
VelectriX do not provide a warranty for any bike(s) used for any form of commercial use.
In Your Opinion, Do You Think This Is A Manufacturers Fault Or Caused By Customer Accident / Neglect / Fault?
Manufactures Fault
Customer Accident
Neglect
When Was The Bike Last Serviced?
Bike Model Name
Wheel Size
Frame Size
Bike Frame Number
Overview of problem
What Has Been Done So Far To Diagnose Fault?
In Your Opinion What Part Is At Fault?
Attach Proof Of Purchase
Max. file size: 64 MB.
Attach Photo of Complete Bike
Max. file size: 64 MB.
Attach Photo Of Affected Part
Max. file size: 64 MB.